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Establishing a culture of cooperative mental health support for 700+ employees at Shopback

Established in 2014, ShopBack is currently Asia Pacific’s leading shopping and rewards platform.

Read The Case Study

Through our partnership with Intellect, we are heartened to see more of our colleagues being intentional about their own mental wellbeing. Colleagues have already shared that Intellect has been a useful outlet – be it with quick rescue sessions, speaking to a coach, or attending one of Intellect’s interactive seminars.
-Alex Teo / People Experience Lead

The Problem

Throughout the COVID-19 pandemic, ShopBack recognised that their employees were going through a range of emotions including anxiety, isolation, and distress. Given these circumstances, ShopBack needed a scalable and more proactive solution to support employee mental health.

The Solution

By offering coaching, guided journals, and on-demand rescue sessions, Intellect personalised mental healthcare support for about 700 ShopBack employees.


  • In the span of one year, 38% of ShopBack employees actively use the Intellect app.
  • Employees who signed up for coaching completed a total of 132 sessions.
  • ShopBack extended Intellect’s platform to their employees’ dependants.

Download the full case study below.

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