Establishing a culture of cooperative mental health support for 700+ employees at Shopback

Established in 2014, ShopBack is currently Asia Pacific’s leading shopping and rewards platform.

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Through our partnership with Intellect, we are heartened to see more of our colleagues being intentional about their own mental wellbeing. Colleagues have already shared that Intellect has been a useful outlet – be it with quick rescue sessions, speaking to a coach, or attending one of Intellect’s interactive seminars.
-Alex Teo / People Experience Lead

The Problem

Throughout the COVID-19 pandemic, ShopBack recognised that their employees were going through a range of emotions including anxiety, isolation, and distress. Given these circumstances, ShopBack needed a scalable and more proactive solution to support employee mental health.

The Solution

By offering coaching, guided journals, and on-demand rescue sessions, Intellect personalised mental healthcare support for about 700 ShopBack employees.

Results

  • In the span of one year, 38% of ShopBack employees actively use the Intellect app.
  • Employees who signed up for coaching completed a total of 132 sessions.
  • ShopBack extended Intellect’s platform to their employees’ dependants.

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