Intellect Helpline
Quality Care in the Moments That Matter
Manned by trained professionals fluent in local languages, Intellect Helpline offers always-on support to ensure members are never alone during life’s toughest challenges.
24/7 Helpline and Critical Incidence Management That Give You Peace of Mind
Get 24/7 crisis support with two expert rangers per shift, fluent in English and local languages, via phone call or a tap away from Intellect’s platform
Trained responders with a background in counselling or psychology and extensive experience in handling crisis cases will effectively de-escalate situations with distressed callers and triage to curated next steps
Comprehensive and tailored plans to address and manage traumatic and distressing experiences in the workplace
Members who need higher-touch care can easily secure appointments during their initial call—no waiting days for callbacks.
With Expert Care, Intellect Is the Robust Safety Net Organisations Need
High satisfaction ratings
from users on the quality of support from helpline rangers
~15 sec
average wait time for a call to be picked up
3 callbacks attempted
within a 24-hour period, exceeding industry standards
Ready to See the Platform in Action?
Get a free consultation and see why 4 million users across leading
global organisations choose Intellect in their mental wellbeing journey.
