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Redefining Care: Intellect Launches First Flagship Clinic To Integrate Online-to-Offline Mental Wellbeing Support

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Guest-Of-Honour Dr Wan Rizal, MP for Jalan Besar GRC (Kolam Ayer) and Theodoric Chew, CEO and Co-Founder, Intellect at the opening ceremony.

SINGAPORE, 1 July 2024 – Intellect, a leading mental health company, is proud to announce the opening of its flagship clinic at Marina One which combines the expertise of mental health and medical practitioners in one centre. This milestone marks Intellect’s ambition to be the first local mental health company with full ownership of wellbeing services across online-to-offline (O2O) platforms, underscoring a human-centred approach to healthcare enabled by technology. 

Headquartered in Singapore, Intellect started as a virtual platform connecting workforces and individuals with certified coaches, counsellors and psychologists. However, the call for greater mental health support in Singapore has propelled Intellect to set up its 3rd and largest flagship clinic this year, catering to clients who require in-person care that looks at both mental and physical health. The newly launched clinic will offer services such as counselling, psychotherapy, psychological testing and assessments, as well as necessary medication management.

Mental health and stress are some of the top healthcare concerns among Singaporeans, with 78% of Singaporeans recognising that mental health is as important as physical health. More than half of Singaporeans also reported experiencing stress to a point where their daily lives are impacted and such figures signal a need to provide greater mental health care for everyday Singaporeans. This need is also evident from the growing traction at the two existing Intellect mental health clinics – with a total of more than 1,000 completed sessions within four months. 

While the flagship clinic is open to the public and current Intellect users, it allows workforces and individuals who are Intellect users, multiple channels to book face-to-face sessions or appointments with counsellors or clinicians, be it through its platform or other means such as WhatsApp, email and phone-booking. This is in line with Intellect’s mission and Singapore’s national mental health strategy to improve access and speed to mental health care, in order to better meet the needs of the population.

To ensure highest standards of clinical delivery, Intellect has invested in building its in-house team of clinicians. This approach ensures that every aspect of the client’s journey is well-managed directly by Intellect’s team and it also allows its healthcare team to better address the multifaceted needs of each client.

Dr Oliver Suendermann, VP, Clinical, at Intellect explains, “Our holistic care approach is driven by a dedicated team of professionals working collaboratively to address the diverse needs of every individual. This team-based model allows us to provide personalised quality of care, especially for chronic and acute challenges. For a range of conditions such as Attention-deficit/hyperactivity disorder (ADHD), Autism, or Obsessive-Compulsive Disorder (OCD), our team is able to provide specialised mental health assessments and care that covers the population’s needs. Our comprehensive support ensures that children, adults, and families receive the tailored care they need to thrive.”

Theodoric Chew, CEO and Co-founder of Intellect, says, “With mental health challenges such as anxiety and depression potentially costing Singapore close to S$16 billion, there is a growing demand for mental health services, especially for high-acuity cases. We believe that by setting up our own chain of mental health clinics for in-person care, we can better provide high quality support to all clients along the mental health spectrum.”

About Intellect
The leading mental health company in Asia Pacific, Intellect’s mission is to redefine mental healthcare regionally and globally. From everyday support to clinical interventions, Intellect grounds its full continuum of care in research, ensuring everyone has easy access to preventive, responsive and personalised mental health care in the moments that matter.

As the most trusted mental healthcare provider in the region, Intellect serves some of the biggest enterprises and organisations in healthcare, government, and education. Online and offline, it has made a difference in the lives of over 3 million users.

Intellect is backed by influential investors including Tiger Global, Insignia Ventures Partners, Y Combinator, HOF Capital, MS&AD Ventures, and East Ventures, alongside prominent venture funds, family offices, big tech executives, and angel investors. In 2023, Intellect was also awarded Human Resources Online’s Best Digital Wellness Platform (Gold).

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