When it comes to employee wellbeing, two key questions often stand in the way of turning data into action: Are last quarter’s pulse survey results still relevant? And how do I make sense of the data I have?
For insights to be useful, data must be timely. Otherwise, you’d be solving issues that have already evolved or been replaced. But even with fresh numbers, translating them into action can be hard without the right context and guidance.
That’s why we designed Intellect Vault as one of Intellect Atlas’ Artificial Intelligence (AI) capabilities: to help HR professionals stay ahead of emerging stressors and turn data into action using best practices.
Disclaimer: You might not see all the features below yet as Intellect Vault is currently being piloted with select clients, but they’re well on their way.
What is Intellect Vault?
Intellect Vault gives HR professionals a live view of how their people are truly doing. The data is not only more timely but also deeper, drawing from sources such as:
- Self-reported check-ins
- Platform engagement patterns
- Interactions with Intellect’s coaches and clinicians
All data is anonymised and aggregated, ensuring complete protection of user privacy and confidentiality at every stage. These real-time, high-quality insights empower HR teams to act on trusted, measurable recommendations that drive real results.
To achieve this, Intellect Vault was purpose-built to be your:
1. Insights Engine
In fast-moving workplaces, data and insights can quickly lose their relevance, and recommendations often become outdated by the time they’re implemented. So HR teams get stuck in “firefighting” mode, reacting to old problems instead of proactively addressing new ones.
How does Intellect Vault change that?
Intellect Vault acts as an early warning system, surfacing risks in real time. It includes:
- Insights Dashboard: Allows HR teams to explore and analyse data independently.
- Insights Chatbot: Answers HR’s questions instantly, simplifying data interpretation.
- HR Pulse Emails: Quarterly reports featuring bite-sized insights and actionable recommendations.
What does this mean for HR? HR teams no longer waste time crunching numbers while leaving issues to escalate. Staying on top of red flags like stress and burnout, they can respond proactively before they impact the bottom line.
2. Decision Enabler
Data is only as powerful as the action that follows, but the next steps aren’t always clear for HR teams. Often, it becomes a process of trial and error, testing different interventions and hoping something sticks.
How does Intellect Vault change that? Based on the insights, Intellect Vault recommends individual and systemic interventions via the Insights Dashboard and through HR Pulse Emails.
For example, if Intellect Vault detects a 20% rise in reported stress levels alongside a dip in Employee Assistance Programme (EAP) usage, it might suggest reviewing work-life balance policies or increasing awareness of available support resources during high-stress periods.
What does this mean for HR? Less time is spent debating next steps, and more on implementing best practices refined through Intellect’s partnerships with over 200 organisations. Solutioning is faster and results-oriented, making HR more efficient and effective.
3. Impact Tracker
Employee wellbeing is the strongest predictor of productivity, but it’s often seen as a “nice to have” because proving its impact is difficult. How do we attribute improvements in performance to our wellbeing initiatives?
How does Intellect Vault change that? Intellect Vault closes the loop by measuring the outcomes of its recommendations. It tracks wellbeing trends and connects them to performance-related metrics, helping highlight what’s working and what needs attention.
What this means for HR: Improvements in outcomes like productivity can be measured and even translated into financial impact. This equips HR with the data they need to refine strategy and build a compelling case for continued investment in employee wellbeing.
Role of Client Success Managers
You might be thinking: Isn’t HR, at its core, a human discipline? You’re absolutely right. AI can show what is happening, but it’s professional judgment and contextual knowledge that explain why.
For example, AI might detect rising stress levels and declining EAP usage, but it won’t know how to connect those trends to an intense product release cycle, where your engineers are currently on a 24/7 on-call rotation.
That’s why Intellect Vault is designed to complement, not replace, your HR professionals and Intellect’s Client Success Managers (CSMs).
What Intellect’s CSMs do:
- Validate AI signals by checking sprint schedules to confirm if team members are really too busy to book sessions.
- Contextualise trends with historical and organisational factors. Were stress levels similar last year? Is the recent restructuring a contributor?
- Offer practical recommendations that fit your situation, such as
- Sharing asynchronous resources employees can use anytime
- Sending reminders about helpful tools through newsletters or chat
- Running stress management workshops for certain teams
Intellect Vault kicks off strategic dialogues with our CSMs, who serve as trusted advisors who can help HR professionals make sense of the data and act on it.
Combining artificial and human intelligence
Ultimately, it is this synergy between artificial and human intelligence; algorithmic precision and human insight that powers Intellect Atlas, an AI layer that transforms how organisations, individuals and clinicians experience mental healthcare.
