schroders case study

Close to 30% of Schroders APAC employees engaged with Intellect in just 2 months of adoption

Schroders is a British multinational asset management company with over 5,000 employees worldwide.

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schroders head of HR
It was great to also hear great feedback all round from our employees on the effectiveness of the coaching sessions, translating to strong results on our wellness scores in the pulse surveys
– Daniel Tam / Head of HR, Southeast Asia

The Problem

Although Schroders employees experienced higher levels of stress and mental burden during the pandemic, usage of their Employee Assistance Program remained low.The company needed a more engaging, proactive, and scalable solution that would be localised and culturally relevant to employees across APAC.

The Solution

Intellect’s proactive and preventive offerings shifted perceptions that mental healthcare is an on-demand service reserved for at-risk cases. Ditching the traditional “one-size-fits-all” approach, Intellect connected about 1,000 Schroders employees to personalised support ranging from a self-care app to coaching sessions.

Results

  • In the span of 8 months, 28% of Schroders employees have adopted the Intellect app.
  • 18% of active users have matched with a coach.
  • Schroders has decided to expand coverage from 5 to 8 markets (including China, Japan, and S Korea).

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