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Partnering for Sustainable Wellbeing: Co-Creating Care The Sodexo Way

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In partnership with Intellect, Sodexo is creating environments where wellbeing is seamlessly integrated into daily life, helping their people feel safe, connected, and genuinely cared for.
Our teams are talking about mental health more than ever. Intellect sparked new conversations at work and beyond.
-Shamsatul Roslan / HR Business Partner for Malaysia and Employee Engagement for Malaysia and Singapore

The Problem

With teams delivering services to corporate offices, educational institutions, healthcare environments and remote energy and resources sites, Sodexo needed more than just another digital solution. They sought a wellbeing partner who could scale with their regional footprint, offer strategic partnership beyond transactional support, and continuously evolve to meet the diverse, changing needs of their workforce.

The Solution

Sodexo rolled out Intellect’s full-spectrum mental wellbeing platform, combining digital tools with human-led care:

– Self-care App: Anytime, anywhere access for frontline and office employees
– Holistic Coaching: Personalised support for physical, nutritional, and financial wellbeing
– Clinical Counselling: For deeper mental health support, with experienced professionals
– Strategic Partnership & Advisory: Proactive collaboration with a dedicated Client Success Manager to benchmark best practices and strengthen wellbeing strategies

Results

In the first 12 months of partnership, Sodexo saw meaningful shifts in both usage and culture:

  • 98% of signups have done at least one self-guided session
  • 82% average monthly repeated users
  • High satisfaction rating on L&D webinars

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